Boxup
Box-Up need assitance to Cancel Batch and FULFILL REJECT order
Incident Resolved: PAP-2098
The batch has been updated in the back end to be removed and should not be auto-batched again. Incident is now contained. Will follow up with Rhydon on root cause info during business hours.
Please contact CTIM or see ticket for more details.
UPDATE:
Currently, awaiting response from Rhydon squad.
New Incident: PAP-2098
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Merch Order = 1048063 (item id = F29E999778) needs to be rejected so it does not auto batch. Then, Batch ID = 1f65d578-59bc-49e9-9e78-591de141b8f7 needs to be cancelled and removed from v06.