Boxup
MCP sku's are not working as expected.
Incident Resolved: CTIM-829
Product Catalog teams have determined that prices and deliverable dates are being generated successfully for the previously-affected SKUs. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Rollback completed, pricing functionality should be restored soon as the cached data is refreshed. We will wait for confirmation before containing the incident.
UPDATE:
The Dispatch Squad has identified a potential problem: a UI bug that is preventing from updating the routing configuration. Currently, the Dispatch Squad is rolling back a change that happened on Friday. The next update in 30 minutes.
UPDATE:
The Dispatch Squad is still investigating the issue and will provide an update based on their findings. The next update is expected in 30 minutes.
UPDATE:
Escalation sent to: PCD: Product Operations
As per the latest update, Product Operations has informed us that the development team is currently investigating the issue and will provide an update based on their findings. The next update is expected in 30 minutes.
New Incident: CTIM-829
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
MCP sku’s are not working anymore. No purchase price appears and They are receiving an error. This means the sales team cannot create hybrid quotes so this is a really urgent matter.