Asset Management
Artwork is Seeing an issue with DSS in Studio
Incident Resolved: CTIM-817
After reverting to the last stable version of DSS, the issue has been resolved and confirmed by users in Studio. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Docext Dev team has identified the cause as being related to a recent fix for a previous premium finish spot color issue. They are currently working on a fix to deploy.
UPDATE:
As per the latest updates, the Docext-dev team is working on the issue and will provide an update based on the outcome.
New Incident: CTIM-817
Priority: Critical
Escalation sent to: Artwork Tech: Support for review.
Artwork are seeing an issue with DSS in Studio. On folded note cards, when we make a call to DSS with a document that contains images, the document that we receive no longer contains those images. For example, we are making a PUT request to https://design-specifications.design.vpsvc.com/v2/designDocuments/products/PRD-T2ZQMC0H/31?optio[…]io&sessionId=409bae76-011f-4c10-947c-ad42a06f7e62