National Pen
Orders stuck in 'scheduled' status
Incident Resolved: PAP-2059
DNinjas confirmed that the remaining order 51654924.3 is also processed. Incident is now contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Items are all now in status ‘plate printed’ or ‘completed’ except for 51654924.3 which requires additional investigation during next shift for Rhydon’s/D’ninjas.
UPDATE:
D’Ninjas is currently reviewing the issue.
UPDATE:
Rhydon has retried the affected orders/batch and are awaiting confirmation from D’ninjas.
New Incident: PAP-2059
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
6 GS orders stuck in ‘scheduled’ status and unable to produce currently. 51654924.3, 51665768.2, 51675447.1, 51608414.2, 51608414.3, 51608414.4