Pricing
Tax Exemption Service Down/Degraded
Incident Resolved: CTIM-809
Service has stabilized and the incident is contained. The original symptoms were likely caused by a brief COAM issue, as other services experience similar affects around that time.
Please contact CTIM or see ticket for more details.
UPDATE:
The service has recovered. We will monitor for stability before containing the incident.
New Incident: CTIM-809
Priority: Critical
Escalation sent to: PCD: Phoenix Squad for review.
CT Tax Exemption Service is down and/or degraded. This is causing immediate issues with Vista’s Pricing Context Service. Teams have been working the issue and are already seeing some recovery. Additional details in channel.