North America

NatlPen-MEX has the Order GS (GoldStar) stuck in production, terminated due to INKJET issues.

Opgelost

This issue was contained by 04:00am ET on 08/20/2024.

Bijgewerkt

UPDATE:
Escalation sent to: Fulfillment: Rhydon Squad

Currently, we are still waiting for the Rhydon squad to assist with the issue.

Onderzoekende

New Incident: PAP-2019
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
NatlPen-MEX has the Order GS (GoldStar) stuck in production, terminated due to INKJET issues. They tried to reprint but received error #51538652.1. The order needs to be shipped as early as possible.