National Pen
Stuck Orders Due Tomorrow (33 Total)
Incident Resolved: PAP-2011
The issue with these orders has been resolved. They will be planned in the upcoming shift or can be manually batched now. The updated orders will be reflected now in the reports as well. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Escalation sent to: Fulfillment: D’Ninjas
Adding D’ninjas to help identify the cause of the missing order data.
New Incident: PAP-2011
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Production has reported 33 stuck orders that are due tomorrow but stuck in ‘Live’ status and not showing on their reports. Original request sent yesterday (PAP-2006, 08/14/2024) but upgrading to urgent since these orders will expire soon. Details and order list in channel.