Helix machines are stopped

解決済み 2024年08月13日 01:35 EDT

Incident Resolved: PAP-2003
Rhydon squad has resolved the issue and is currently working on RCA. As confirmed moving the case status to contained
Please contact CTIM or see ticket for more details.

更新済み 2024年08月13日 00:54 EDT

UPDATE:

The Rhydon squad has come online and is currently investigating the issue.

検証中 2024年08月13日 00:38 EDT

New Incident: PAP-2003
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
NatlPen-MEX’s Helix machine has stopped working they have plan to download at 8:30pm.