National Pen
Batches stuck in 'package creation'
Incident Resolved: PAP-1997
The batches have now been fixed and should be ready. They were stuck due to oversized artwork. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Rhydon has been working on the issue. We will update again as soon as the batches are fixed and ready for production.
New Incident: PAP-1997
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Batches currently stuck in ‘package creation’ on BROTHER-050, BROTHER-051, & X-JET-03. Requesting assistance in splitting these batches so they can be produced.