Batches stuck in Package Creation

Opgelost 8 aug 2024 14:57 EDT

Incident Resolved: PAP-1994
All the batches have been fixed and the issue should not be resolved. Incident is contained.
Please contact CTIM or see ticket for more details.

Bijgewerkt 8 aug 2024 14:27 EDT

Incident Updated: Work available for production on machines INKCUPS-017 and BROTHER-050. Other batches are still being remediated.

Bijgewerkt 8 aug 2024 13:42 EDT

Incident Updated: Support teams are continuing to work on the issue. Will update again in 30min or soon if more details become available.

Bijgewerkt 8 aug 2024 13:12 EDT

Incident Updated: Requesting assistance from D’ninjas squad.

Onderzoekende 8 aug 2024 13:08 EDT

New Incident: PAP-1994
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
Multiple batches stuck in status ‘Package Creation Failed’ on machines Brother-050, Brother-051 and Inkcups-017. Batch IDs: HQBYNUG7GR6VC6K, KQYOXXCLCEGSJBZ, OYRRB6WHOICE34T, ICPVQRT9D12B9C2