North America
NatlPen-MEX gold star order has been stuck in production
Incident Resolved: PAP-1989
Rhydon squad have reassigned the batch that was stuck for order 51486475.2. As requested NatPen-Mex will create a manual batch for this order on their preferred device. Moving the case status to contained.
Please contact CTIM or see ticket for more details.
New Incident: PAP-1989
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
The NatlPen-MEX gold star order has been stuck in production since August 1 at 9:08 AM, but the batch cannot be found in the entity tracker for Machine x-jet-04 (51486475.2), and it has passed the due time.