Unable to Edit EDO on Line Items

解決済み 2024年08月05日 09:26 EDT

Incident Resolved: CTIM-769
Ecommerce confirmed that the issue was already being discussed in a Slack thread. The code changes made by the eCommerce team for Line Item level EDOs have been successfully reverted. BoxUp has also confirmed that the issue is resolved. Incident is contained
Please contact CTIM or see ticket for more details.

更新済み 2024年08月05日 09:04 EDT

Incident Updated: ECommerce team is online and looking into the issue. Next update is in 30 minutes.

検証中 2024年08月05日 08:58 EDT

New Incident: CTIM-769
Priority: High
Escalation sent to: eCommerce Support for review.
BoxUp is unable to change delivery options for line items. This has happened several times this morning.