Batches Stuck in Scheduled Status

Rozwiązany 2024-07-22 14:16 EDT

Incident Resolved: PAP-1956
Rhydon has addressed the issue with the problematic batches, unblocking both affected machines. The incident is contained.
Please contact CTIM or see ticket for more details.

Zaktualizowana wersja 2024-07-22 13:47 EDT

Incident Updated: Rhydon squad has been reviewing the issue. No additional info at this point.

Rozpoznanie 2024-07-22 13:20 EDT

New Incident: PAP-1956
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
BoxUp currently has two machines blocked (machine 01 and 16) due to batches stuck in ‘Scheduled’ status. The stuck batches are ca0a75d9-ad39-407f-b481-6a0fb17ccc7b (machine 01) and 6c92a385-039b-49bc-90da-c79e073345f1 (machine 16).