Boxup
Rush Orders Stuck
Incident Resolved: CTIM-741
No further reports of problems from the fulfiller. Incident is contained.
Please contact CTIM or see ticket for more details.
Incident Updated: Still pending confirmation of the reinjected orders from BoxUp, but they should be ready for production. Will contain this incident within the next hour unless we hear of additional problems.
Incident Updated: New orders are being accepted to production after the fix. Will wait for confirmation from BoxUp prod before closing the incident.
Incident Updated: Product Ops has made some changes that should help, pending confirmation after order reinjection.
Incident Updated: Redirecting escalation to D’Ninjas for assistance.
New Incident: CTIM-741
Priority: High
Escalation sent to: Fulfillment: Rhydon Squad for review.
BoxUp production has 6 rush orders that are currently stuck in ‘Sent to MCP’ status that need to be produced this shift. Orders:
1044947,
1044971,
1044978,
1044977,
1044953,
1044957