National Pen
Multiple order pending to be grouped into batches
Incident Resolved: PAP-1939
Rhydon found no underlying issue with this order, but rather that the system determined the order was not critical at this time. Due to batching settings and shipping timing for MVG products, neither an optimal nor suboptimal batch could be created. The order is expected to be batched once it reaches those thresholds. This incident is now contained.
Please contact CTIM or see ticket for more details.
Incident Updated: Rhydon Squad is online and looking into the issue now. Next update in 30 minutes.
New Incident: PAP-1939
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
National Pen (Mexico) has multiple order pending to be grouped into batches and asking to help group the remaining 186 pieces:
#51353903
There are no pending items to be produced in the production entity tracker. Production for this order has been halted.
The issue began yesterday afternoon.