Product Configuration

Selector API experiencing increased error rate of more than 10%

Resolved

Incident Resolved: CTIM-728
Falcon squad rolled back the last deploy to constraints service. Error rates has reduced and the systems are back again. Issue is moved to contained status.
Please contact CTIM or see ticket for more details.

Investigating

New Incident: CTIM-728
Priority: Critical
Escalation sent to: CT Incident Management for review.
Selector API is experiencing increased error rate of more than 10% affecting many Business Units like Printdeal, Vista, Boxup and many internal services. Its a business critical API that affect the selection experience and evaluating product model for selections. Product Catalog noticed spike in Selector around 3PM IST. Falcon and Titan teams are into the investigation now. Next update in 30 minutes.