More than 1k failiure on supplier integration.

Löst jul 7, 2024 10:30 EDT

Incident Resolved: CTIM-726
The workflow is all cleared up now and as per the confirmation from ecommerce moving the case status to contained.
Please contact CTIM or see ticket for more details.

Uppdaterad jul 7, 2024 10:24 EDT

Incident Updated: The supplier integration UI is back to normal, and Trdelink is currently working on retrying the failed transmissions.

Uppdaterad jul 7, 2024 9:53 EDT

Incident Updated: Currently, Trdelink Team has come online and is investigating on the issue.

Uppdaterad jul 7, 2024 9:42 EDT

Incident Updated: After the investigation, the product operations team identified that supplier integrations are down with more than 2,000 failures. We are now paging Trdelink for further assistance on this issue.

Uppdaterad jul 7, 2024 9:35 EDT

Incident Updated: The product operations team has come online and is currently working on the issue.

Utreder jul 7, 2024 9:27 EDT

New Incident: CTIM-726
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Currently, all business units have received alerts for workflow failures exceeding 1,000+ on supplier integration, and these failures are increasing rapidly. Additionally, they are encountering 504 errors