Asset Management

Upload team is facing latency issue and experiencing slowness and delay while uploading the proofs in the review app

Resolved

Incident Resolved: CTIM-714
NPC GS team confirmed that the review app is working fine. Containing this issue now.
Please contact CTIM or see ticket for more details.

Updated

Incident Updated: This should be back to normal since past 20-30 mins

Updated

Incident Updated: GSO team are facing this issue with Review app tool where they are experiencing slowness and delay while uploading artwork.
Review App Link - https://nationalpen-goldstar-review.prepress.cimpress.io/
Link : https://wmd-review.prepress.cimpress.io/
App link: https://design-review.prepress.cimpress.io/
vppf-review.prepress.cimpress.io
Next update in 30 minutes

Investigating

New Incident: CTIM-714
Priority: Critical
Escalation sent to: CT Incident Management for review.
All the NPC Goldstar US artists are facing this issue with Review app tool where they are experiencing slowness and delay while uploading the proofs in the review app since 05:30 pm IST. Currently artists are seeing slow upload speeds when trying to upload artwork. The appropriate team is working on this with highest priority, next update in 30 minutes.
NOTE: resending to create status page issue.