Product Configuration
Sheet Stickers SKU ItemDNA Mapping Causing Rejections
Incident Resolved: CTIM-694
This issue is being contained until Vista Product Ops are able to complete their triage process. If additional assistance from CT/PCD is needed after that time, we will re-open this investigation.
Please contact CTIM or see ticket for more details.
Incident Updated: Support/Dev teams from CT and Vista are currently reviewing the issue to determine the exact point of change for the affected items. Will update again in 30min or sooner if additional details become available.
New Incident: CTIM-694
Priority: High
Escalation sent to: PCD: Product Operations for review.
New ItemDNA mappings for sheet stickers SKU is causing numerous rejections/failures. CARE teams currently have over 700 items in their backlog to remediate. They would prefer not to turn off older versions since it could impact other items with those SKUs that are not impacted.