Inventory and Delivery Planning
MAISE Service Issues
Incident Resolved: CTIM-620
MAISE service metrics continue to improve since the latest deployment. The incident is now contained. Additional details on possible impact levels to customers are being gathered in the incident channel, although the issue should be fully resolved at this point.
Please contact Platform Support or see ticket for more details.
Incident Updated: Rollback completed and service is already showing improved metrics. Will wait to contain the incident until confirmation from the dev team that it has fully recovered.
New Incident: CTIM-620
Priority: High
Escalation sent to: PCD: Stranbeest for review.
MAISE service response times spiking after recent deployment. Dev teams already in the process of rolling back the changes. This issue will likely impact product flow availability to Vista, although no incidents have been raised yet directly from Vista PBM or fulfiller plants.