Artwork Processing

Orders stuck in Upload And Release Revision under file review tool.

Resolved

It has been an hour since this incident was contained, and we have not seen a recurrence. We are marking this incident as resolved. Within five business days, we will post a link the the post mortem of this incident here.

Monitoring

We believe we have contained this incident and will continue to monitor. Unless there is a recurrence, we will mark this incident resolved in one hour.

Investigating

As of now, only 22 orders are stuck

Opened

We are seeing lots of orders stuck in Upload And Release Revision under the file review tool. Adding more details in thread. https://cimpress.slack.com/archives/C5Q7L8UG1/p1713352208016349