Supplier Integrations
Cancellation & Change Requests impacted resulting in no new requests are being created
Incident Resolved: PS-99870
Incident resolved, cancellation and change requests working again as expected. Summary to follow in 24 hours on Root Cause/Prevention.
Please contact Platform Support or see ticket for more details.
New Incident: CTIM-498
Priority: High
Escalation sent to: PCD: Product Operations for review.
Cancellation & Change Requests impacted resulting in no new requests are being created for merchants and care agents.
Around 70%-80% of error rate is observed on both the requests.