Stores

Pricing in Cockpit stuck for Printdeal

Resuelto

Incident Resolved: PS-97130
Product Catalog Domain’s Garuda Squad has confirmed that despite the hanging visible in Cockpit UI, the Selector API is working and providing correct information to the website. They see no reason to believe this will change and the website would be affected. Garuda will reach out to Firesharks tomorrow during their business hours to attend to the non-urgent Cockpit hanging issue.
Please contact Platform Support or see ticket for more details.

Actualizado

Incident Updated: Requesting Garuda squad to help determine if we have a UI bug that will not at any point point at the website.

Actualizado

Incident Updated: At this time, teams do not see that pricing on the Printdeal website affected. Teams now focused on trying to confirm that this is a UI bug that will not at any time affect website before de-escalating.

Actualizado

Incident Updated: E-Commerce online and looking into incident concerning Printdeal pricing.

Investigando

New Incident: PS-97130
Priority: Critical
Escalation sent to: CT Incident Management for review.
CT Incident Mgmt paging E-Commerce as we are having a major issue wherein Printdeal pricing is stuck.