Order Management
eCommerce endpoints including Cockpit are facing outage
It has been an hour since this incident was contained, and we have not seen a recurrence. We are marking this incident as resolved. Within five business days, we will post a link the the post mortem of this incident here.
We believe we have contained this incident and will continue to monitor. Unless there is a recurrence, we will mark this incident resolved in one hour.
We are working on this incident with All Hands and are still trying to figure out exact cause which is yet unknown.
We hope to crack this down and get the main instances up.
Mean while team is also looking for alternate medium to route the incoming traffic and get the production requests flowing.
But still there is no update on ETA.
We will update this status page again in 30 minutes or as soon as we have more information.
The technical teams are still investigating this case.
But still there is no update on ETA.
We will update this status page again in 30 minutes or as soon as we have more information.
The technical teams are still investigating this case.
But still there is no update on ETA.
We will update this status page again in 30 minutes or as soon as we have more information.
Team identified AWS Container is intact and connected with the domain, but all of the services hosted on ECS service are still not functional. The technical teams are still investigating this case.
But still there is no update on ETA.
We will update this status page again in 30 minutes or as soon as we have more information.
The technical teams are still investigating.
We have escalated the incident to AWS support and team is investigating on this. Still there is no update on ETA.
We will update this status page again in 30 minutes or as soon as we have more information.
We have more information about the scope of impact. Most of the Backbone endpoints are giving 5xx errors due to which ecommerce applications are not working as expectations.
We will update this status again in 30 minutes or as soon as we have more information.
We are aware of an issue impacting eCommerce endpoints including Cockpit. The technical team is investigating. We will update this status page again as soon as we have more information or in 30 minutes, whichever is sooner.