Production outage for COAM
The Access Domain team is reporting that the COAM incident is resolved.
We have identified and executed our mitigation plan, and we will be reviewing this incident at the highest priority in the coming days for an official Post Mortem.
COAM is currently scaled up to handle requests across all of MCP.
Access Domain will continue to keep COAM in this state as we investigate the root cause of this incident.
Access Domain is observing improvements in COAM’s performance at this time.
We will provide an additional update within the next 30min as we continue monitoring this issue.
Access Domain is aware of an issue impacting COAM (users.cimpress.io) and potentially other services such as the Profile Service. The technical team is investigating. We will update this status page again as soon as we have more information or in 30 minutes, whichever is sooner.
- eCommerce / Order Management
- eCommerce / Stores
- Artwork Technology / Artwork Processing
- Artwork Technology / Content Management
- Artwork Technology / Artwork Design
- Product Catalog - old, do not use / Product Information Management
- Product Catalog - old, do not use / Supplier Integrations
- Product Catalog - old, do not use / Fulfillment Process Setup
- Product Catalog - old, do not use / Supplier Performance
- Product Catalog - old, do not use / Claims Management
- Product Catalog - old, do not use / Inventory
- Product Catalog - old, do not use / Routing
- Product Catalog - old, do not use / Delivery Planning
- Fulfillment - old, do not use / Manufacturing Information Systems
- Fulfillment - old, do not use / Logistics
- Data / Data Platform
- Data / Personalization Framework
- Product Catalog / Pricing
- Product Catalog / Product Configuration
- Product Catalog / Inventory and Delivery Planning
- Product Catalog / Supplier Integrations