Inventory and Delivery Planning
Platform Support Incident
Incident Resolved: PS-77250
The issue affecting PID flyers and brochures in EU locales on the site has now been Resolved by reverting to a previous SKU mapping version. Customers will need to open a new session of the site to see the changes. This can be considered Resolved.
Please contact Platform Support or see ticket for more details.
Incident Updated: Teams have reverted to a previous mapping version that was the last known to be working and are currently evaluating if this has Resolved the situation.
Incident Updated: Teams are currently in a Zoom meeting, investigating ‘No Shipping Options’ rates on EU sites. Next update in 30 minutes.
New Incident: PS-77250
Priority: Critical
Escalation sent to: CT Incident Management for review.
EDO options not returned.