National Pen

Issue with Shift Plan INKJET

Resolved

Incident Resolved: PAP-1985
Based on confirmation from the Symphony squad and NatlPen-MEX, we are updating the case status to ‘contained.’
Please contact CTIM or see ticket for more details.

Updated

Incident Updated: Currently, Symphony squad came online and is investigating the issue.

Investigating

New Incident: PAP-1985
Priority: Critical
Escalation sent to: Fulfillment: Rhydon Squad for review.
The inkjet next shift page is taking longer to confirm than usual. It was submitted to the committee approximately 35 minutes ago, and the new plan is scheduled to start in 30 minutes. Currently, its impacting the entire production area.